SHIPPING

We offer a flat rate of $7.00 for all standard shipping throughout New Zealand, including rural deliveries. Orders are sent via a tracked courier and will require a signature unless you have stated otherwise in the notes section of your cart.  All MOXI. Design orders are throughly packaged to protect them on their journey
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We will always aim to have your order dispatched within 1 working week of receiving your payment, however custom pieces can take up to 2 weeks from placing the order. Once your order has been placed, you can choose between pick up (if you're based in Auckland) or standard shipping, in the cart section. For all custom orders, your shipping will depend on the product you have chosen and its destination. We do not send to PO boxes so please make sure a physical address is provided.
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Please ensure that all fields are filled out correctly in the ordering section as we will not take any responsibility for any incorrect delivery information provided by you. If a mistake has happened, please get in contact asap so we can hopefully rectify it. Once dispatched orders to the north island are aimed to be delivered overnight and south island orders within 2 working days. However, delivery times are out of our control and MOXI. Designs take no responsibility for delays during the courier service. 
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Delivery will be deemed complete when the goods arrive at the stated delivery address, agreed by you. You must notify us within 5 days of the dispatch date if you have not yet received the order.
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Our shipping rates are subject to change without notice.
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If you are not based in New Zealand or would like to ship to an overseas address, please email us at hello@moxidesigns.co.nz to discuss your options.